nodu · Legal

Terms of Service

Effective October 3, 2026 · version v10-2026-10-03

1. Agreement to these Terms

These Terms of Service ("Terms") are a binding agreement between you and IRJG Ventures, Inc. ("IRJG"), provider of the nodu service ("nodu" or "the Service"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

PLEASE READ THESE TERMS CAREFULLY. Section 16 contains a binding arbitration agreement and class-action waiver that affect your legal rights. Section 11 limits IRJG's liability. Section 10 disclaims warranties on an "AS IS" basis. Section 4 describes contraindications and circumstances in which you should not use the Service.

Contact: IRJG Ventures, Inc., 13809 Research Boulevard, Suite 500, Austin, TX 78750. Email: contact@trynodu.com.

If you are a consumer in the European Economic Area, the United Kingdom, or Switzerland, the EEA, UK, and Switzerland Addendum to these Terms supplements and, where it conflicts with these Terms, overrides these Terms with respect to you. The Addendum is published at /eea-addendum.

2. Service description

nodu provides AI-generated wellness audio sessions, journaling and reflection prompts, and related features intended to support self-directed habit change. Sessions are AI-generated and are not written or reviewed by a human author before delivery. The Service includes an AI conversational coach that gathers your goals and preferences to personalize sessions; the coach is an automated AI system, not a human being and not a licensed professional. Sessions use guided relaxation, visualization, and hypnosis-style techniques of focused attention and suggestion; those techniques are not appropriate for people with a small number of conditions, which is why Section 4.2 exists.

nodu is not medical care, not therapy, not psychotherapy, not psychiatric treatment, and not a substitute for any of the foregoing. nodu is not a crisis service, not a diagnosis service, and not a healthcare provider. IRJG is not a licensed medical or mental-health provider and does not employ or contract with licensed clinicians to provide care through the Service. Any content provided through the Service is for informational and self-help purposes only.

You should consult a qualified healthcare professional regarding any medical or mental-health condition. Never disregard professional advice or delay seeking it because of something you have read or heard through the Service. Do not stop or change any medication or treatment based on the Service. Use of the Service does not create a physician-patient, therapist-client, counselor-client, or any other professional, clinical, or fiduciary relationship between you and IRJG.

3. Not for emergencies

The Service is not designed for and must not be used in medical or mental-health emergencies. No person monitors nodu in real time. If you are in crisis, having thoughts of suicide or self-harm, or experiencing a medical or mental-health emergency:

In the United States:

In Europe (EEA, United Kingdom, and Switzerland):

Do not attempt to access emergency care through the Service. No person at IRJG monitors sessions or user inputs in real time. The Service includes automated features that may display crisis resources or decline to generate a session in response to certain inputs; these features are informational referrals only, are not a monitoring, alert, or emergency-response service, may not recognize every situation or run in every circumstance, and do not create any duty on IRJG's part. IRJG assumes no duty to, and will not, contact you, your emergency contacts, or emergency services on your behalf.

4. Eligibility, age, and contraindications

4.1 Age

You represent and warrant that you are at least 18 years old. The Service is for adults age 18 and older only and is not directed to children under 18. nodu uses age attestation (a checkbox during onboarding by which you affirm you are 18 or older) as its age gate; IRJG relies on your attestation and does not independently verify age. IRJG does not knowingly collect personal information from anyone under 18. If IRJG learns that someone under 18 has provided information to IRJG, IRJG will delete the account and associated data, and where possible IRJG will notify the account holder before deletion. If you believe a minor has provided information to IRJG, contact contact@trynodu.com.

4.2 Contraindications

Do not use the Service while any of the following applies to you, unless a qualified healthcare professional has advised you that it is appropriate:

If you are unsure whether the Service is appropriate for you, consult a qualified healthcare professional before using it. Before your first session, the Service asks you to confirm that none of the above applies to you; IRJG relies on your responses and does not independently verify them.

You are solely responsible for determining whether the Service is appropriate for you, and you acknowledge that relaxation and focused-attention techniques can occasionally involve temporary discomfort, strong emotion, or drowsiness, and you accept those risks. Subject to Section 11 (including the liabilities it does not limit), and to the fullest extent permitted by law, IRJG is not liable for harm arising from use of the Service contrary to this Section 4.2.

4.3 Safe listening

Do not use sessions while driving, operating machinery, or doing anything that requires your full attention. Use sessions only in a safe, comfortable setting.

4.4 Assumption of risk and release

The Service offers self-directed wellness content. To the fullest extent permitted by law, you knowingly and voluntarily assume all inherent risks of using the Service — including the circumstances described in Section 4.2 and the temporary discomfort, strong emotion, or drowsiness described there — and you release IRJG and its officers, directors, employees, and agents from any claim arising out of those inherent risks to the extent based on ordinary negligence. This release does not extend to gross negligence, willful misconduct, fraud, or any liability that cannot be released under applicable law, and it does not limit the rights preserved by Section 11 or, for covered consumers, by the EEA, UK, and Switzerland Addendum.

5. Beta and changes to the Service

Portions of the Service may be designated as beta, preview, or experimental. Beta features may change, break, or be withdrawn without notice; content may be incomplete or imperfect.

IRJG may modify, suspend, or discontinue any part of the Service, temporarily or permanently, with or without notice. Subject to Sections 11 and 13, IRJG is not liable to you for any modification, suspension, or discontinuance.

6. Accounts and account security

To use the Service you must create an account by providing accurate, current, and complete information, and you must keep that information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify IRJG immediately at contact@trynodu.com of any unauthorized use of your account or any other breach of security. Accounts are personal to you and may not be sold, transferred, or shared.

7. Subscriptions, fees, and cancellation

7.1 Subscriptions

Some features of the Service require a paid subscription ("Subscription"). Subscription pricing and billing frequency will be disclosed at the point of purchase. A Subscription includes, for as long as it is active, full access to the sessions generated for your account. By starting a Subscription, you authorize IRJG (or the applicable app store or payment processor) to charge your designated payment method on a recurring basis at the then-current price, plus applicable taxes, until canceled in accordance with Section 7.3. Subscriptions include generous personal use; to keep the Service reliable and personal for everyone, IRJG may apply reasonable fair-use limits on daily session generation. When a limit applies, the Service will tell you and will show you when you can continue.

7.2 Free trials and promotional offers

A Subscription may be offered with a free trial. Where it is, the trial is an introductory offer made through the Apple App Store. Its length, the price that applies after it, the date billing starts, and the date by which to cancel to avoid that charge are shown at the point of offer, before you confirm. The trial converts to the paid Subscription, at the price shown, when the trial period ends, unless you cancel before it ends as described in Section 7.3. If you cancel at least 24 hours before the trial ends, you are not charged. Apple may process the first charge shortly before the trial ends, which is why the date to cancel by shown at the point of offer is earlier than the trial's last day. A free trial is available once per Apple ID. Where the Service cannot confirm that you are eligible for one, or where no trial is on offer, it shows you the plain price, and Apple's purchase sheet states the terms that apply to your purchase before you confirm it.

IRJG may offer other promotional pricing from time to time. The eligibility, duration, and terms of any promotional offer, including whether and how it converts to a paid Subscription, will be disclosed at the point of offer, and any conversion to a paid Subscription will occur only with the disclosures and affirmative consent required by applicable law. IRJG reserves the right to determine eligibility for promotional offers in IRJG's sole discretion.

7.3 Cancellation

You may cancel a Subscription at any time. Cancellation turns off auto-renewal and takes effect at the end of the then-current billing period; you will retain access to paid features until that period ends, and a renewal that has not yet been processed when you cancel will not be charged.

Because App Store subscriptions are billed by Apple, IRJG cannot cancel an App Store subscription on your behalf; cancellation is completed in your Apple ID subscription settings as described above. If you need help finding the cancellation path, contact contact@trynodu.com.

7.4 Refunds

Except as set out below, in Section 13, or, for covered consumers, in the EEA, UK, and Switzerland Addendum, or as required by applicable law, all fees are non-refundable, and IRJG does not provide refunds or credits for partially used billing periods, unused content, or unplayed sessions.

If you purchased your Subscription through the Apple App Store, your payment was collected by Apple, and refund requests for App Store purchases are made to Apple — through Apple's Report a Problem page (reportaproblem.apple.com) or your App Store purchase history — and are decided and issued by Apple under the Apple Media Services Terms and Conditions. IRJG cannot reverse or refund a charge billed by Apple through the App Store; for consumers covered by the EEA, UK, and Switzerland Addendum, this does not limit the reimbursement commitments in that Addendum.

If you are a consumer in the European Economic Area or the United Kingdom, you have a statutory right to withdraw from a Subscription contract within 14 days of entering into the contract, without giving any reason and without charge. The procedure for exercising this right and the date on which it begins to run are set out in Section A2 of the EEA, UK, and Switzerland Addendum to these Terms.

7.5 Price changes

IRJG may change Subscription prices from time to time. Any price increase will take effect no earlier than your next renewal after IRJG provides you at least 30 days' advance notice, so that you may cancel before the change takes effect. For Subscriptions purchased through the Apple App Store, notice of a price increase is also delivered through Apple's subscription price-change process, which for certain increases requires your affirmative consent before the new price applies.

7.6 In-app purchases, payment processing, and app stores

Subscriptions are currently offered as auto-renewing subscriptions purchased through Apple's In-App Purchase system in the nodu iOS app. When you subscribe, Apple collects and processes your payment information directly; IRJG does not see, store, or process your payment-card number, CVC, bank-account number, or Apple ID credentials, and Apple's use of your payment information is governed by Apple's own terms and privacy policy. IRJG uses RevenueCat, a subscription-management provider, to connect your App Store purchase to your nodu account: RevenueCat processes a pseudonymous account reference and purchase metadata, and provides IRJG only limited subscription metadata (such as subscription status, the subscription product purchased, renewal and expiration dates, and auto-renewal state), as described in the Privacy Policy. The app store's payment, refund, and cancellation policies also apply to purchases made through it and may control over this Section 7 to the extent of any conflict. If Subscriptions are offered through additional purchase channels in the future, the applicable payment processor and its terms will be disclosed at the point of purchase.

8. Intellectual property, generated-session license, and user content

8.1 IRJG ownership

The Service, its underlying software, prompts, prompt templates, content libraries (including psychoeducation content, story content, and habit frameworks), branding, trademarks, and all related materials are owned by IRJG or its licensors and are protected by copyright, trademark, trade-secret, and other intellectual property laws. As between you and IRJG, all right, title, and interest in generated session content — including audio files, scripts, and any associated text — belong to IRJG to the maximum extent such rights exist under applicable law, including all rights in the human-authored templates, libraries, and selection and arrangement embodied in sessions. To the extent any right in generated session content vests in you, you irrevocably assign it to IRJG. Whether or not any particular session is protected by intellectual-property law, your access to and use of sessions are governed by Sections 8.2 and 8.3 as binding contractual conditions of access.

8.2 License to you

Subject to these Terms and your continued compliance with them, IRJG grants you a limited, personal, non-commercial, non-transferable, non-sublicensable, revocable license to access and use sessions generated for your account, solely for your own personal wellness use. Nothing in these Terms grants you any right to use the nodu name, logos, or other trademarks, and none may be used in a way that suggests endorsement by or affiliation with IRJG without IRJG's prior written consent. All rights not expressly granted to you are reserved by IRJG and its licensors.

8.3 Restrictions

Without explicit prior written consent from IRJG, you may not, and may not permit any third party to:

Notwithstanding clauses (i) and (ii), you may record and share brief excerpts of sessions generated for your own account, for personal, noncommercial purposes, including on social media; clauses (iii) through (vii) continue to apply to any such excerpt, and no complete session may be made publicly available. Participation in an IRJG creator or promotional program under a written program brief, with IRJG's written pre-approval of the specific content, constitutes the written consent this Section 8.3 requires for that content.

The sessions' voice embodies licensed third-party voice-synthesis technology, and the license in Section 8.2 conveys no rights in that voice. You agree that a breach of this Section 8.3 or of Section 9 would cause IRJG irreparable harm for which damages are an inadequate remedy, and you consent to the granting of injunctive relief, without any requirement to post a bond, in addition to any other available remedy.

8.4 User Content and intake data

"User Content" means information you provide through intake prompts, reflections, journaling fields, feedback fields, and any other input you submit to the Service. You retain ownership of your User Content.

By submitting User Content, you grant IRJG a non-exclusive, royalty-free, worldwide license — sublicensable solely to service providers acting on IRJG's behalf and bound by confidentiality and data-protection obligations consistent with the commitments described in the Privacy Policy — to use, reproduce, modify, create derivative works from, and store your User Content for the purposes of (i) operating and personalizing the Service for you; (ii) evaluating and improving the quality and safety of the Service through the bounded review purposes described in the Privacy Policy and the Consumer Health Data Privacy Policy; (iii) creating de-identified or aggregated data, and developing and improving IRJG's products, prompts, and content libraries through such de-identified or aggregated data, to the extent the Privacy Policy and the Consumer Health Data Privacy Policy describe that use; and (iv) complying with legal obligations and establishing, exercising, or defending legal claims, consistent with the Privacy Policy.

This license is coextensive with IRJG's retention of your User Content, which is governed by the Privacy Policy. When User Content is deleted in accordance with the Privacy Policy, the license terminates as to that User Content, except that the license survives with respect to (a) de-identified or aggregated data already created from User Content prior to deletion, (b) backup and disaster-recovery copies pending routine deletion in accordance with the retention schedule described in the Privacy Policy, and (c) derived records and personalization artifacts (such as memory records, summaries, and generated sessions) created from User Content before its deletion, which remain licensed until they are themselves deleted in accordance with the Privacy Policy.

IRJG does not use your User Content to train its own AI models. The processing of User Content by IRJG's third-party AI service providers is governed by those providers' terms and is described in the Privacy Policy. The Privacy Policy controls over this Section 8.4 to the extent of any conflict regarding the handling, retention, or deletion of User Content.

8.5 Feedback

If you send IRJG ideas, suggestions, bug reports, or other feedback ("Feedback") that is not part of your User Content, you grant IRJG a perpetual, irrevocable, royalty-free, worldwide, sublicensable license to use, reproduce, modify, distribute, and incorporate that Feedback without compensation or attribution. Feedback is not confidential.

8.6 Survival

This Section 8 survives termination of these Terms in accordance with its terms.

9. Prohibited conduct

You agree not to:

IRJG may investigate and take appropriate action against any suspected violation, including suspending or terminating your account, removing content, and reporting conduct to law enforcement. IRJG may revoke your authorization to access all or any part of the Service at any time; any access after revocation, or through circumvention of technical access controls, is without authorization.

10. Disclaimers

THE SERVICE AND ALL CONTENT MADE AVAILABLE THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, IRJG DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

IRJG MAKES NO WARRANTY THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS; (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (III) THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE, RELIABLE, OR EFFECTIVE; OR (IV) ANY ERRORS WILL BE CORRECTED.

YOU ACKNOWLEDGE THAT SESSIONS AND OTHER CONTENT GENERATED BY THE SERVICE ARE PRODUCED BY AUTOMATED AI SYSTEMS AND ARE NOT WRITTEN OR REVIEWED BY A HUMAN AUTHOR BEFORE DELIVERY. AI-GENERATED CONTENT MAY BE INACCURATE, INCOMPLETE, OR INAPPROPRIATE FOR YOUR CIRCUMSTANCES, AND YOU AGREE TO EVALUATE AND BEAR ALL RISKS ASSOCIATED WITH RELIANCE ON ANY SUCH CONTENT.

IRJG MAKES NO REPRESENTATION THAT THE SERVICE PROVIDES ANY THERAPEUTIC, MEDICAL, OR CLINICAL BENEFIT, AND DOES NOT REPRESENT OR WARRANT THAT YOU WILL ACHIEVE ANY PARTICULAR HABIT-CHANGE, BEHAVIORAL, OR WELLNESS OUTCOME. OUTCOMES VARY AND DEPEND ON FACTORS OUTSIDE IRJG'S CONTROL.

No advice or information, whether oral or written, obtained from IRJG or through the Service creates any warranty or representation not expressly made in these Terms.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL IRJG OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT IRJG HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.

IRJG'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE TOTAL AMOUNT YOU HAVE PAID FOR THE SERVICE (WHETHER PAID TO IRJG DIRECTLY OR THROUGH AN APP STORE) IN THE TWELVE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Nothing in these Terms — including this Section 11 and Sections 4.2, 4.4, and 5 — limits or excludes liability for fraud, fraudulent misrepresentation, gross negligence, willful misconduct, or any other liability that cannot be limited or excluded under applicable law (including, without limitation, California Civil Code § 1668). For consumers covered by the EEA, UK, and Switzerland Addendum, Section A4 of that Addendum additionally preserves, among other things, liability for death or personal injury caused by IRJG's negligence. If you are a New Jersey resident, the limitations in Sections 10 and 11 apply to you except to the extent prohibited by New Jersey law, in which case the specific prohibited limitation does not apply to you.

The limitations in this Section are fundamental elements of the basis of the bargain between you and IRJG and apply even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

12. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless IRJG and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service in violation of these Terms or applicable law; (b) your violation of these Terms; (c) your User Content, to the extent it violates these Terms or applicable law; or (d) your violation of any applicable law or any third-party right. This Section 12 does not require you to indemnify IRJG for any claim to the extent it arises from IRJG's own negligence or willful misconduct.

13. Termination and account deletion

You may stop using the Service and cancel your Subscription at any time as described in Section 7.3. You may also delete your account and associated data at any time through Settings, as further described in the Privacy Policy. Deleting your nodu account does not by itself cancel an App Store Subscription; cancel through your Apple ID subscription settings as described in Section 7.3. IRJG may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including if IRJG believes you have violated these Terms or if your continued use poses a risk to IRJG, other users, or any third party.

If IRJG terminates your account without cause, or discontinues the Service entirely, during a paid Subscription period, IRJG will provide reasonable advance notice where practicable and will ensure that you receive a pro-rata refund of prepaid Subscription fees for the unused portion of that period (facilitated through Apple for App Store purchases where available, and otherwise directly).

Upon termination or deletion, your right to access the Service ends. The deletion of your data on termination is governed by the Privacy Policy. Sections that by their nature should survive — including Sections 2, 3, 4, 7.4, 8, 9, 10, 11, 12, 14, 15, 16, 17, 18, and 20 — will survive termination.

By creating an account, you consent to receive communications from IRJG electronically, including by email and (if you opt in) push notifications, in connection with your use of the Service. Electronic communications satisfy any legal requirement that communications be in writing.

IRJG may send you periodic reminder email if you have not had a session for a while. These messages are promotional in character and are sent in compliance with the CAN-SPAM Act: each one identifies itself as a promotional message, carries sender identification and IRJG's mailing address, and offers an unsubscribe link that works without signing in, alongside the one-click unsubscribe that mail apps supporting it can present. You can also turn reminders off at any time under Reminders in the app's Settings. Either control stops them on its own. Reminder email never names the habit or topic you are working on, and never includes any part of your intake or session content.

Transactional and account-related communications will continue regardless, and turning reminders off does not affect them. These include authentication email and billing notices, and may include a notice before a free trial converts to a paid Subscription and the yearly reminder of the terms of an annual Subscription. IRJG does not send marketing SMS communications. If IRJG introduces marketing SMS communications in the future, additional disclosures and consent procedures will apply, and these Terms will be updated accordingly.

To receive electronic communications you need an internet-connected device with a current operating system and a current email client or browser; communications will be provided by email or in the app. You may withdraw your consent to electronic communications by contacting contact@trynodu.com; because the Service is delivered electronically, withdrawing that consent may require closing your account. You may request a paper copy of any legal notice at no charge by writing to the address in Section 1.

IRJG respects the intellectual property of others. If you believe content on the Service infringes your copyright, send a written notice to IRJG's designated agent containing:

Designated agent: Ian Good, IRJG Ventures, Inc., 13809 Research Boulevard, Suite 500, Austin, TX 78750. Email: contact@trynodu.com (subject line: "DMCA"). U.S. Copyright Office DMCA Designated Agent registration number: DMCA-1072439.

If material you posted was removed in response to a DMCA notice, you may submit a written counter-notification to the designated agent containing: your physical or electronic signature; identification of the removed material and its location before removal; a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification; your name, address, and telephone number; and a statement that you consent to the jurisdiction of the federal district court for your judicial district (or, if you are outside the United States, any judicial district in which IRJG may be found) and that you will accept service of process from the person who provided the original notice. If IRJG receives a valid counter-notification, IRJG may restore the material in not less than 10 and not more than 14 business days unless the original claimant notifies IRJG that it has filed a court action. Misrepresentations in a notice or counter-notification carry liability under 17 U.S.C. § 512(f).

It is IRJG's policy to terminate the accounts of users who are determined to be repeat infringers in appropriate circumstances.

16. Dispute resolution and binding arbitration

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND IRJG TO RESOLVE DISPUTES THROUGH BINDING ARBITRATION ON AN INDIVIDUAL BASIS AND WAIVES YOUR RIGHT TO A JURY TRIAL OR CLASS ACTION.

16.1 Informal dispute resolution

Before initiating arbitration, the party asserting a dispute (including any Dispute as defined in Section 16.2) will send the other party an individualized written notice describing the nature and basis of the claim and the specific relief sought. A notice from you must include your name, the email address associated with your account, your mailing address, and your personal signature (physical or electronic); a notice from IRJG must be signed by an authorized IRJG representative and sent to the email address associated with your account. Notice to IRJG must be sent to contact@trynodu.com or to IRJG Ventures, Inc., 13809 Research Boulevard, Suite 500, Austin, TX 78750. The parties will attempt to resolve the dispute informally for at least 60 days after receipt of a compliant notice, and if either party requests it during that period, the parties will confer in good faith by telephone or videoconference (counsel may participate). Neither party may commence arbitration during this period, and a notice that does not comply with this Section 16.1 does not begin it. All applicable limitations periods (including the time limit in Section 20.9 and any contractual or statutory filing deadlines) are tolled from the date a compliant notice is received until 60 days after that receipt. If a party contends that a notice it received does not comply with this Section 16.1, it will identify the deficiency in writing within 14 days of receipt; if the deficiency is cured within 30 days of that writing, the notice is treated as compliant from its original receipt, including for tolling.

16.2 Agreement to arbitrate

Except as set out below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") will be resolved by final and binding arbitration on an individual basis. The Federal Arbitration Act governs the interpretation and enforcement of this Section 16.

Delegation. The arbitrator has exclusive authority to resolve all threshold disputes about the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that a court of competent jurisdiction decides (i) the enforceability and interpretation of the class-action waiver in Section 16.5 and of Section 16.6, (ii) whether a request for relief constitutes non-waivable public injunctive relief under Section 16.3, and (iii) whether a claim qualifies for small-claims court under Section 16.3.

16.3 Exceptions

Either party may (a) bring an individual claim in small-claims court if the claim qualifies and remains in that court — and notwithstanding Section 17, a qualifying small-claims action may be brought in the county (or comparable local venue) of your residence or in San Mateo County, California; and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, or an actual or threatened breach of Section 8.3 or Section 9.

Notwithstanding anything in this Section 16 to the contrary, claims of sexual assault or sexual harassment subject to 9 U.S.C. § 402 (the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act of 2021) may, at the claimant's election, be brought in court rather than in arbitration, and the class-action waiver in Section 16.5 does not apply to such claims to the extent inconsistent with that statute.

Nothing in this Section 16 waives any right to seek public injunctive relief that applicable law does not permit to be waived. To that extent, a request for public injunctive relief must be pursued, if at all, in a court of competent jurisdiction; such a request will be severed from the remainder of the Dispute and stayed pending completion of arbitration of all arbitrable claims and remedies. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.

16.4 Arbitration procedures

Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, or if AAA is unavailable, by JAMS under its applicable consumer arbitration rules. The arbitration will be conducted by a single neutral arbitrator. If your claim is for $10,000 or less, you may elect that the arbitration be conducted (i) solely on the basis of documents, (ii) by telephone or videoconference, or (iii) by an in-person hearing in San Mateo County, California, San Francisco County, California, or Travis County, Texas, or another mutually convenient location. The arbitrator will issue a reasoned written decision. Judgment on the award may be entered in any court of competent jurisdiction.

Arbitration fees. IRJG will pay all arbitration filing, administrative, and arbitrator fees that exceed the amount that would have been required to file the claim in a state or federal court of competent jurisdiction in the venue described above, except that if the arbitrator determines that your claim is frivolous or brought for an improper purpose (as measured by Federal Rule of Civil Procedure 11(b)), the allocation of fees will be governed by the AAA Consumer Arbitration Rules. Nothing in this Section limits any right you have under the AAA Consumer Arbitration Rules or applicable law to a further reduction of fees. If both AAA and JAMS are unavailable or decline to administer an arbitration, the parties will agree on another consumer-arbitration administrator, and failing agreement either party may petition a court of competent jurisdiction to appoint an arbitrator under 9 U.S.C. § 5.

16.5 Class-action waiver

YOU AND IRJG AGREE THAT ARBITRATION WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate claims of more than one person or preside over any form of class or representative proceeding. The severance and stay of a request for public injunctive relief under Section 16.3 is not a determination that this class-action waiver is unenforceable and does not trigger the following sentence. If this class-action waiver is otherwise held unenforceable as to a Dispute, the entire Section 16 (except this sentence, the public-injunctive-relief provision in Section 16.3, and the EFAA carve-out in Section 16.3) is unenforceable as to that Dispute, and that Dispute will proceed in court under Section 17.

16.6 Mass-arbitration procedures

If 25 or more similar Disputes are asserted against IRJG by the same or coordinated counsel ("Mass Arbitration"), the parties will follow AAA's Mass Arbitration Supplementary Rules and Fee Schedule, and the following staged process applies:

This Section 16.6 does not prevent any individual claimant from electing small-claims court under Section 16.3. You acknowledge that Mass Arbitration may delay resolution of your individual Dispute. If any part of this Section 16.6 is held unenforceable as to a Dispute, the remainder of this Section 16 continues to apply to that Dispute.

16.7 Opt-out

You may opt out of this Section 16 by sending written notice to contact@trynodu.com within 30 days of first agreeing to these Terms. The notice must include your name, account email, mailing address, and a clear statement that you wish to opt out of the arbitration agreement. Opting out does not affect any other provision of these Terms.

16.8 Survival

This Section 16 survives termination of these Terms. This Section 16 is intended to bind and benefit the parties and their respective heirs, estates, executors, successors, and assigns to the fullest extent permitted by applicable law.

17. Governing law and venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

For any Dispute not subject to arbitration, the state and federal courts located in San Mateo County or San Francisco County, California, will have exclusive jurisdiction, and you and IRJG consent to the personal jurisdiction of those courts. If you are a consumer in a jurisdiction whose mandatory law requires application of local law or local jurisdiction, that mandatory law applies to the extent required.

18. Apple and Google app store terms

If you access the Service through an application obtained from the Apple App Store or Google Play, the following additional terms apply.

18.1 Acknowledgment

These Terms are concluded between you and IRJG only, and not with Apple Inc. ("Apple") or Google LLC ("Google"). IRJG, not Apple or Google, is solely responsible for the application and its content.

18.2 Scope of license

The license granted in Section 8.2 is limited to a non-transferable license to use the application on any Apple-branded products that you own or control, and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the application may be accessed and used by other accounts associated with the purchaser via Family Sharing or volume purchasing. With respect to Google Play, the license is limited to a non-transferable license to use the application on any Google-certified Android device that you own or control, as permitted by the Google Play Terms of Service.

18.3 Maintenance and support

Apple and Google have no obligation to provide any maintenance or support services for the application.

18.4 Warranty

In the event of any failure of the application to conform to any applicable warranty, you may notify Apple or Google, and Apple or Google will refund the purchase price of the application (if any). Apple and Google have no other warranty obligation. Any other claims, losses, or damages attributable to a failure to conform to any warranty are IRJG's sole responsibility.

18.5 Product claims

IRJG, not Apple or Google, is responsible for addressing any claims by you or any third party relating to the application or your use of it, including product-liability claims, claims that the application fails to conform to any legal or regulatory requirement, and claims under consumer-protection law.

18.6 Intellectual property claims

In the event of any third-party claim that the application or your use of it infringes that third party's intellectual property rights, IRJG, not Apple or Google, is responsible for the investigation, defense, settlement, and discharge of any such claim.

You represent and warrant that you (a) are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country; and (b) are not listed on any U.S. Government list of prohibited or restricted parties.

18.8 Third-party beneficiary

Apple and Google (and their subsidiaries) are third-party beneficiaries of these Terms, and upon your acceptance, Apple and Google will have the right (and will be deemed to have accepted the right) to enforce these Terms against you with respect to the application.

19. Changes to these Terms

IRJG may update these Terms from time to time. If IRJG makes material changes, IRJG will provide notice by email to the address associated with your account or by in-app notification, and will also post the updated Terms with a new "Effective date" and "Version." Material changes will take effect no earlier than 30 days after notice — or, if earlier, upon your affirmative acceptance of the updated Terms — unless the change is required by law or addresses a security issue, in which case it may take effect immediately. Your continued use of the Service after the effective date of any change constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may cancel your Subscription as described in Section 7.3.

Material changes to Section 16 or Section 20.9 apply prospectively only: they do not apply to any Dispute that accrued, or of which either party had notice, before the change's effective date. IRJG will present any material change to Section 16 in the app for your affirmative acceptance, and a new 30-day opt-out window under Section 16.7 will run from that acceptance. If you do not accept the change, the version of Section 16 you most recently accepted continues to apply to you.

20. General

20.1 Entire agreement

These Terms, together with the Privacy Policy, the EEA, UK, and Switzerland Addendum (where applicable), and any additional terms expressly referenced here, constitute the entire agreement between you and IRJG regarding the Service and supersede any prior agreements. In accepting these Terms you rely only on the terms stated here and in the documents they expressly reference, and not on any other statement or representation; this sentence does not limit any non-waivable right or any remedy for fraud.

20.2 Severability

If any provision of these Terms is held unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect, except that severability within Section 16 is governed by Sections 16.5 and 16.6.

20.3 No waiver

IRJG's failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

20.4 Assignment

You may not assign or transfer these Terms or any rights under them without IRJG's prior written consent. IRJG may assign these Terms without restriction. Any prohibited assignment is null and void.

20.5 Force majeure

IRJG is not liable for any failure or delay in performance arising from causes beyond IRJG's reasonable control.

20.6 Notices

Notices to you may be sent to the email address associated with your account or posted in the Service. Notices to IRJG must be sent to contact@trynodu.com or IRJG Ventures, Inc., 13809 Research Boulevard, Suite 500, Austin, TX 78750.

20.7 Headings

Section headings are for convenience only and do not affect interpretation.

20.8 California consumer notice

Under California Civil Code Section 1789.3, California consumers may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite N-112, Sacramento, CA 95834, or by telephone at 1-800-952-5210.

20.9 Time to file

To the extent permitted by applicable law, any claim arising out of or relating to these Terms or the Service — whether brought in arbitration, in court, or otherwise — must be filed within one (1) year after the claim accrues, or it is time-barred. This period is tolled during the informal dispute-resolution process as described in Section 16.1 and, for any user to whom Section 16 does not apply, during any period in which the user has given IRJG written notice of the claim and the parties are attempting in good faith to resolve it. This Section 20.9 does not apply to claims for death or personal injury, does not apply to claims under consumer-protection statutes whose limitations periods may not be shortened by agreement, does not shorten any other limitations period that applicable law does not permit to be shortened by agreement, and does not limit any right that cannot be limited by contract under applicable law (including the mandatory-law protections preserved by the EEA, UK, and Switzerland Addendum).

21. Effective date and version

Effective date: 2026-10-03 Version: v10-2026-10-03

Open source notices

Terms·Privacy·Health data·EEA·Notices